frankie magazine

Auto-renew is offered on selected subscriptions and is only available with credit/debit card payments. The Auto-renew option ensures your subscription will continue unless you decide to cancel. Please be aware your elected credit/debit card account will be automatically debited the same amount as on your order confirmation email recurring annually unless you decide to cancel, or when your credit card expires.  You can update your credit card details, and can also stop the auto-renew subscription option at any time by contacting Subscriber Services.

We accept Visa, Mastercard, PayPal and PayPal Pay in 4 payments online. Alternately, you can pay with American Express or Diners Club by phone click here.

PayPal transactions will appear as Nextmedia Investments on your PayPal statement.

For payment by cheque, bank deposit or money order, please mail your order to us click here.

If you choose to cancel a magazine subscription, you can receive a refund for all unsent issues.

If you’ve selected an auto-renew subscription option, you can cancel at any time and will continue to receive issues until your current payment runs out - we do not provide refunds for partial billing periods.

We will offer a refund or exchange on a subscription copy or a merchandise item purchased if the item:

The purchaser must provide proof of purchase. If the original purchase was made on a credit/debit card, the refund must be credited to the original card used. If the original purchase was made with PayPal, a refund will be credited back to the original PayPal account used.

If the original purchase was made from an independent retailer (newsagent, supermarket or store), your returns query must be made with that retailer directly.

If the item is deemed faulty, we will cover the cost involved in returning items.

Unfortunately we are unable to provide a refund or replacement if you change your mind.

This returns policy corresponds with consumer's rights under Australian Consumer Law.

If you have any questions relating to our policies, please contact Subscriber Services.

Yes, select the magazine that you wish to subscribe to and select the “overseas” option in the list of prices to add to your shopping cart. When you proceed to the checkout, enter the address details for overseas delivery where specified. All prices quoted are in Australian dollars.

After selecting a subscription and entering your account details, you are then able to indicate that this is a gift subscription and enter the recipient’s delivery name and address.