Delivery

When you subscribe with MyMagazines or frankie press you will receive the next available issue.

All Australian deliveries are fulfilled by Australia Post. International deliveries are made via a combination of international courier and local post services.

Delivery times – please allow the time below for the next issue of your subscription title to be published, for your order to be processed and despatched to you.

Australian delivery:

  • Monthly publications: Please allow four to six weeks for delivery of your first issue
  • Bi-monthly publications: Please allow six to eight weeks for delivery of your first issue
  • Merchandise and back issues: Please allow two to four weeks for delivery

New Zealand delivery:

  • Monthly publications: Please allow six to eight weeks for delivery of your first issue
  • Bi-monthly publications: Please allow eight to ten weeks for delivery of your first issue
  • Merchandise and back issues: Please allow three to five weeks for delivery

International delivery:

A note to our valued international readers: we’re continuing to send your subscription copies. However, we’re experiencing delivery delays due to the impact of covid-19 on international freight. Please follow this link for more information.

  • Monthly publications: Please allow fourteen to sixteen weeks for delivery of your first issue
  • Bi-monthly publications: Please allow sixteen to eighteen weeks for delivery of your first issue
  • Merchandise and back issues: Please allow ten to twelve weeks for delivery

* Delivery times may vary for seasonal or infrequent publications

If as part of the subscription offer you are eligible to receive a free gift, or you win a prize, it will arrive separately from your magazine subscription. Your gift or prize will be posted to the payer of the subscription (unless otherwise stated) once the promotion has ended. Please allow 4-6 weeks for delivery.

If your magazine has not arrived then please contact our subscriptions department by clicking here.

If you need to change the email to which your digital subscription is delivered and you purchased it via mymagazines.com.au, please contact Subscriber Services on subscribe@nextmedia.com.au.